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Lisbon

How-to · Lisbon

Set up home internet

Fibre is cheap and fast. The hard part is the install date.

Month 1

Time

15 min to order · 5–15 days to install

Cost

€30–45/mo

Difficulty

Easy

What to bring

NIF

A Portuguese IBAN (for direct debit)

Your landlord’s name (for the paperwork)

Prices checked June 2026

Do it

  1. 1

    Check the building

    Ask your landlord which providers already have fibre in the building. The wrong choice = drilling = €100+ install.

  2. 2

    Order online

    Most providers have an English checkout. You’ll need NIF and IBAN. They’ll call to schedule.

  3. 3

    Be home on install day

    Window is usually 9–13 or 14–18. Bring your patience.

  4. 4

    Cancel correctly when you leave

    Cancellation = registered post to their address. Email or phone alone does not count. Keep the receipt.

Words you'll hear

Fidelizaçãofee-deh-lee-za-SAWNG

The loyalty lock-in on phone/internet contracts. Usually 24 months. 'Sem fidelização' = contract-free.

Common questions

How long until I'm actually online?

The contract takes minutes; the technician slot is the wait — typically 3 to 10 days, longer in old buildings that need fibre pulled in.

Can I avoid the 24-month lock-in?

Yes — every operator sells a "sem fidelização" option for a few euros more per month. Say it upfront; they won't offer it.

What if my building has no fibre?

Check coverage by address before signing anything. A 4G/5G home router is a legitimate stopgap — contract-free and same-day.

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