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Guide · Mallorca

Scams and traps to avoid in Palma

Rental fraud, illegal agency fees, and the street scams that target newcomers. Know these before you sign or pay anyone.

Avoiding scams
SE

Settli Editorial

Palma team

6 min read · Reviewed 12 June 2026

Palma runs on a tight rental market and heavy tourist traffic, a combination that creates predictable traps for newcomers. Most are avoidable if you know the rules before you hand over money.

The rental deposit scam, the big one

The classic: a bright, central flat well under market on Idealista or a Facebook group, with an owner who's "abroad" and will courier the keys once you transfer a deposit. It isn't real.

  • Never transfer money before viewing the flat in person and seeing the owner's ID.
  • A genuine Palma landlord has a queue of applicants and won't pressure a stranger over WhatsApp.
  • Reverse-image-search the listing photos, scam listings reuse stock and stolen images.

Verdict: Skip any "pay to hold it" request before keys and contract. No exceptions.

Illegal agency fees

Since the 2023 housing law (Ley de Vivienda), the agency fee is the landlord's responsibility, not the tenant's on standard residential lets.

  • If an agency demands a month's rent as their "fee" from you, push back, it's generally not yours to pay.
  • You are still responsible for the legal deposit (fianza, usually one month) and any agreed extra guarantee.
  • Get every charge itemised in writing before you sign.

Verdict: Skip agencies that won't put their fees in writing.

NIE appointment scalpers

The cita previa (appointment) for your NIE is free, but slots are scarce, and resellers scrape them and sell them for €30 to 80.

  • Keep checking the official site; slots are released in batches.
  • Paying a gestor to handle paperwork is legitimate; paying a stranger for a "guaranteed slot" is the scam.

Pickpockets, this is the real street crime

Palma's signature crime isn't violent, it's fast hands. Hotspots: La Rambla, the metro (especially L3), El Molinar beach, and Sagrada Família crowds.

  • Phone in a front zipped pocket, never on the restaurant table or back pocket.
  • Beware the classic distractions: a "spilled" drink, someone asking directions with a map, a fake petition.
  • On the beach, never leave anything unattended for the length of a swim.

Tourist-trap dining

  • Restaurants on La Rambla with photo menus and a host waving you in: overpriced, underwhelming. Walk two streets inland.
  • "Authentic paella" served in 10 minutes is reheated. Real paella is cooked to order and takes time.
  • Check whether bread, olives, or aperitivos you didn't order will appear on the bill.

Quick-hit traps

  • Empadronamiento confusion: the padrón (municipal registration) is free at your ajuntament, never pay a "service" that just books it for you unless you want the convenience.
  • Beach club / club door "deposits": agree the price before you commit.
  • Fake police asking to "check your wallet for counterfeit notes", real officers never do this. Walk into a shop.

The rule that covers most of it

Urgency and "pay now to secure it" are the common thread. Real landlords, real offices, and real appointments will still exist tomorrow. Slow down and verify, and you'll dodge nearly all of it.

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