First week
Time
10 min to read and save the numbers
Cost
Free
Difficulty
Easy
What to bring
Your phone, with the numbers below saved
Not needed: Fluent German (112 operators generally manage in English)
Our pick
Compare all 4 →Prices checked June 2026
Do it
- 1
Check for danger and injuries
Get clear of traffic or hazards before doing anything else.
- 2
Call 112 for medical or fire, 110 for police
Give your location first, Straße and Hausnummer, then what happened, then how many people are hurt.
- 3
Stay on the line
German dispatchers ask precise questions before sending help, answer in order rather than volunteering everything at once.
- 4
Use 116117 for the in-between cases
A bad fever at 11pm isn't 112, but it's also not a wait-until-Monday problem, this line bridges that gap.
Common questions
Does 112 work without a German number?
Yes, free from any phone, an EU-wide rule, no SIM or credit required.
What's the difference between 112 and 110?
112 reaches fire and ambulance, 110 reaches police directly. For a pure medical emergency, call 112.
What is 116117 for?
Germany's non-emergency doctor line, for evenings, weekends, or holidays when your GP is closed but you need same-day advice or a referral.
Read more
Healthcare & insurance in Berlin
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Full checklist tracking and task completion live in the Settli app for Berlin.